Return & Refund Policy

At Book-Readers, we are committed to providing you with a seamless shopping experience. To ensure your satisfaction, we offer a straightforward refund and return policy. Please take note of the following details:

Refund Policy:

05-Day Money-Back Guarantee: We offer a 05-day money-back guarantee on eligible products. If you are unsatisfied with your purchase within 05 days of receiving it, you may request a refund.

Conditions for Refund:

  • The item must be in its original condition.

  • The product packaging should be unopened and undamaged.

  • Include all accessories, manuals, and any free items received with the purchase.

Refund Process:

  • Contact our customer service team at WhatsApp: +923063350972 to initiate the refund process.

  • Provide your order number, reason for the refund, and any relevant details.

  • Once your request is approved, we will guide you on the return process and provide you with a return shipping label.

  • Please note that original delivery charges are non-refundable.

Refund Timeframe:

  • Refunds will be processed within 5 business days after we receive the returned item.

  • The time it takes for the refund to reflect in your account may vary based on your payment method.

Return Policy:

Return Eligibility:

  • You may request a return within 5 days of receiving your order.

  • Returns are accepted for items with manufacturing defects, shipping damages, or if the wrong item was received.

Conditions for Return:

  • The item must be in its original condition.

  • All packaging, accessories, manuals, and free items must be included.

  • Returns due to manufacturing defects or shipping damages may require photographic evidence.

Return Process:

  • Contact our customer service team to initiate the return process.

  • Provide your order number, details of the issue, and, if required, photographic evidence.

  • Once your return request is approved, we will guide you on the return process.

  • Please note that return delivery charges are to be paid by the customer.

Return Timeframe:

  • Returns will be processed within 5 business days after we receive the returned item.

  • Replacement items or refunds will be issued based on the nature of the return.

Note: Book-Readers reserves the right to refuse a refund or return if the conditions outlined above are not met.

We appreciate your trust in Book-Readers. If you have any questions or concerns, please don’t hesitate to contact our customer service team. Thank you for choosing us for your book-buying needs.